FREQUENTLY ASKED QUESTIONS
1. Do you allow pets?
Yes, we currently allow well-behaved dogs under 35lbs in weight. Please note we have certain rooms that are designated for guests with dogs, each with private entrances. Dogs are not allowed in indoor public areas. Please note, owners reserve the right to reject any ill-behaved or aggressive dogs. At this time, we do not allow other types of animals. A pet fee of $25 per night will be applied.
2. Do you allow smoking?
No, we do not permit smoking on property with the exception of a designated smoking area located on the far side of the parking area. We kindly ask guests to refrain from smoking marijuana on property in any area.
3. What type of accommodations do you offer?
The Homestead is a unique boutique lodging option for guests looking to visit the Connecticut shoreline. Our approach to hospitality is to be available if you need us but for the most part, to remain out of our guests' way!
4. What is your cancellation policy?
Please note that 100% of your total is due upon booking. If you cancel prior to 14 days of your check-in date, you will receive a full refund of your stay. Should you cancel within 14 days of the reservation date you will be charged 50% of the cost of your stay including taxes.
5. What are the quiet hours?
To ensure that all of our guests have an enjoyable stay, quiet hours begin at 10:00PM. This includes outdoor areas. We do not allow outdoor music on property out of respect for our neighbors.
6. What is your Check-in procedure?
Our check-in time is 3:00PM. If you are planning on a late arrival, please let us know so
that we can offer you late arrival instructions if necessary.
Group Block FAQ's
1. Do we have access to the entire house?
You will have access to all of the guestrooms only of the house only. All guests are
welcome to use our common areas, these are not part of any rental agreements and are not closed off for group use only.
2. Will there be a staff member available during my wedding stay?
There is a staff member available during the day. Overnight, we provide an emergency number for any issues which may occur such as plumbing, loss of power, damage to property etc. We do our best to ensure most of your anticipated needs will be taken care of prior to your arrival.
3. How do I book all available rooms?
You can reserve all available rooms by calling us at 203-245-0212 and we will work with you to reserve all available rooms during your intended stay. We have a two-night minimum.
4. Is there a security deposit?
We reserve the right to request payment for any damage to the property during your stay. For the protection of all guests, all public areas include security cameras. We ask that you please do your best to leave the house as you found it.
5. Can I hold an event at the house?
We do not offer event services here at The Homestead. However, please contact our
Group Sales team if you have any questions.